FAQ

Frequently asked questions

• +What is an eSIM?
  An eSIM is a digital SIM built into your phone. You install it with a QR code — no plastic card to swap, and you can keep your home number active.
• +Will my phone work with esim.?
  Most recent iPhones, Pixels, Samsungs, and many other unlocked devices support eSIM. Check your phone settings for “Add eSIM” or “Cellular plans.”
• +When does my plan start?
  Validity usually starts when the eSIM first connects to a network in the covered destination — not when you buy or install it.
• +Can I keep using WhatsApp and my home number?
  Yes. Use the travel eSIM for data while your physical SIM (or another eSIM) stays on for calls and texts where supported.
• +What if I run out of data?
  Top up from the app or website without buying a new eSIM. Extra data is added to the same profile.